Terms and Conditions of Service

Payment Terms

Invoices for Development are issued on the following basis and are due within 7 days of issuing:

  • 50% on commencement of the project
  • 50% on completion of the development
  1. All prices quoted are in New Zealand dollars.
  2. Quotes are valid for 30 days.
  3. Any courier or delivery costs are additional to the pricing provided.
  4. Any on-going monthly fees (e.g. hosting etc) commence at the completion of development.
  5. Termination of website hosting is subject to a 3 month notice period.
  6. Exclamationmark standard terms of payment are seven (7) days from receipt of invoice.  Work will not commence until payment is received.
  7. Interest will be charged at 2% above Exclamationmark’s overdraft rate for amounts due over 30 days, plus $20/month admin fees.
  8. In the event that we engage Collection Agents to recover outstanding monies owed, the cost of collection will be added to the amount owing.
  9. Whilst we endeavor to provide webhosting that is constantly available, we do not guarantee 100% uptime. In the event of a disruption of service, the maximum we will be liable for is the amount paid for that month's service, and you will receive one (1) month of credit on your account.